Essential duties:

• Correspond with outside sales representatives, furniture dealers, and designers.
• Evaluate and review incoming and outgoing requests for quotes and requests for proposals.
• Develop project specific information and specifications by analyzing floor plans, specifications, and proposals.
• Understand the project scope and coordinate internal resources to establish project timeliness and meet commitments.
• Create customer acknowledgements.
• Chair project meetings, create action item lists and follow through to completion.
• Partner with and provide direction to sales team estimators, order entry, engineering, purchasing and production departments to assure customer commitments are met.

Qualifications:

• Project management skills with ability to prioritize and manage workload with multiple deadlines.
• Must possess excellent communication skills, both written and oral.
• Provide world-class customer service over the phone, via email, and in-person.
• Must be self-motivated and work effectively in a team environment with capacity to motivate and influence others.
• Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.
• Ability to read mechanical drawings and floor plans.
• Demonstrated proficiency with Microsoft Office suite.
• Strong analytical thinking and problem-solving abilities.
• Ability to work in a fast-paced successful environment.
• Experience with Epicor ERP is a plus.